Stuck on something? We'll show you how

Step-by-step guides to the Vircle app. Pick a topic, then go through it one screen at a time, at your own pace.

Start here New to Vircle? Begin with these.
Vircle in Schools
1.1

How to Start Using Vircle in School

A step-by-step guide for parents: from creating your account to sending an allowance and freezing your child's card.

Start guide 35 screens
Vircle Beyond Schools
1.2

How to Get Your Child Started with DuitNow Scan & Pay on Vircle

A step-by-step guide for parents: from creating your account and turning on Child Login, to your child paying at a shop with DuitNow QR on their own phone.

Start guide 43 screens
Vircle Beyond Schools
1.3

How to Get a Vircle Visa Prepaid Card for Your Child

Apply for your child's Vircle Visa Prepaid Card, then link it to your child so they can start using it.

Coming soon
More guides

2Parent Wallet

2.1

Register Your Vircle Parent Account and Activate Your Wallet

Open guide
2.2

Read Your Balance in Parent Wallet

Open guide
2.3

Top Up with DuitNow Transfer or DuitNow QR

Open guide
2.4

Top Up with Online Banking (FPX)

Coming soon
2.5

Top Up with a Debit or Credit Card

Coming soon
2.6

Top Up with a Reload PIN

Coming soon
2.7

Upgrade Your Parent Wallet

Coming soon
2.8

View Parent Wallet History

Coming soon

3Your Child

3.1

Add Your Child to Vircle

Open guide
3.2

Connect Your Child to Their School with an Invite Code

Open guide
3.3

Set Up and Use Child Login

Open guide

4Managing Allowance and Spending

4.1

Give and Withdraw Allowance

Open guide
4.2

Set Up Auto Transfer

Coming soon
4.3

Check Your Child's Transaction History

Coming soon
4.4

Get an E-Invoice

Coming soon

5Vircle Visa Prepaid Card

5.1

Apply for a Vircle Visa Prepaid Card

Coming soon
5.2

Activate or Link the Vircle Visa Prepaid Card to Your Child

Coming soon
5.3

Manage Your Child's Vircle Visa Prepaid Card

Coming soon

6DuitNow QR

6.1For children

Pay with DuitNow Scan & Pay

Open guide
6.2

Freeze and Unfreeze DuitNow Scan & Pay

Coming soon

7Vircle Services

7.1

Shop at Vircle Mall

Coming soon
7.2

Get Student Protect Insurance

Coming soon
7.3

Pay Fees by Instalments (EPP)

Coming soon

8Managing Your Vircle App

8.1

Manage Alerts and Notifications

Coming soon
8.2

Change the Language on the App

Coming soon
8.3

Update Your Photo and Nickname

Coming soon
8.4

Change Your User PIN

Coming soon
8.5

Close Your Account

Coming soon
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